Shipping Policy

Shipping Policy

Last updated: August 24, 2026

Shipping destinations

We currently focus on shipping within the United States. Available shipping destinations and any applicable charges are displayed at checkout.

Processing and delivery estimates

Orders generally require 1–3 business days for processing, excluding weekends and holidays. Estimated transit time depends on the product, warehouse, destination, carrier, and order cut-off time. Many domestic orders arrive within 2–7 business days after processing. Delivery dates are estimates and are not guaranteed.

Shipping charges

Any shipping charge will be shown before you complete checkout. Promotional free shipping may apply to eligible orders when stated on the store.

Tracking

Tracking information will be emailed when available. Please allow up to 48 hours for a carrier to display movement after a label is created.

Multiple packages

Items may be fulfilled from different warehouses and can arrive separately. You may receive more than one tracking number for a single order.

Address changes

Customers are responsible for entering a complete and accurate delivery address. Contact us immediately if a correction is needed. We cannot guarantee changes after an order enters processing and are not responsible for delays or losses caused by an incorrect address supplied at checkout.

Delays, loss, or damage

Carrier delays may occur because of weather, peak periods, service disruptions, or other events outside our control. If tracking shows no meaningful update for an extended period, contact us. For damaged or incorrect items, email us within 7 days of delivery with your order number and clear photos of the item and packaging.

Contact

For shipping questions, contact admin@scozee.com.